Refund policy
Last updated: October 7, 2026
30-day money-back guarantee
If you are not satisfied with your initial purchase or a one-time add-on, contact support@paw-plan.com within 30 days of the relevant purchase to request a full refund. This commercial guarantee covers the payment for the product concerned.
Subscription renewals
Subscription renewals are covered separately by section 10 of the Paw Plan Terms of Service: requests made within 30 days of the renewal charge are eligible for a pro-rated refund of the unused part of the renewal period, calculated from the date we receive the request.
How to request a refund
Email support@paw-plan.com from the email address used for your purchase and identify the payment or product concerned. Subscription cancellation and a refund request are separate actions; if you also want to cancel future renewals, please say so.
Payment processing
Whop processes refunds to the original payment method. It can take 5 to 10 business days for the refund to appear on your statement.
This commercial guarantee does not limit any mandatory rights you may have under applicable law. The Paw Plan Terms of Service also apply.